Nursing assistants face unique challenges. Those who would like to pursue this path must prepare themselves for the tasks ahead. While the acquisition of specific skills and knowledge are important, the mental aspect must not be overlooked. One of the secrets to a long career in this field is to attain the mindset of a good nursing assistant.
Maintain Professionalism Whatever the Circumstances
Patients are usually very old, severely ill or otherwise incapacitated. Their situation can make them prone to feelings of despair, loneliness, anxiety, depression, and self-pity. Some patients are able to stay positive and friendly but many are visibly somber and quiet. It can be quite hard to talk to them and if they do respond, they may not be in their best behavior.
Nursing assistants must be able to remain calm and collected despite uncooperative conduct or hostile outbursts. Never waver in providing the very best care whatever the circumstances.
The Patient Deserves Utmost Respect
Being dependent on another person for the most basic things can be dispiriting. In this situation, self-esteem can sink to an all-time low. Nursing assistants can make things better for patients by treating them with respect and making them feel empowered.
Care for them as if they were family and remember that with old age come wisdom. They have plenty of interesting life experiences that an eager listener can learn from.
Try to See Things from the Patient’s Point of View
Compassion and understanding cannot be overemphasized when one is tasked to provide personal care. These can only be achieved fully through genuine empathy.
Figuratively speaking, nursing assistants should place themselves in the shoes of their patients and walk around in them from time to time. Perhaps what seems like irrational behavior might begin to make sense and ideas for better patient care might spring forth.